FAQ - Cat.3 - Lifetime Warranty

Why do QDOS have a lifetime warranty on their products?
We're so confident in the quality of the materials, manufacturing process and rigorous testing our products undergo, that we're offering ......
What is covered under the QDOS lifetime warranty?
The QDOS lifetime warranty covers defects in materials or workmanship under normal use. If a product fails, we will replace it at no cost to you, demonstrating our commitment ......
How long is the QDOS Lifetime Warranty?
The QDOS Lifetime Warranty covers 5-years from the point of purchase, offering consumers peace of mind when making a purchase decision ......
How do customers register their QDOS products for the lifetime warranty?
Customers can easily register their QDOS products online using the instructions provided with their purchase. This registration ensures their product is covered ......
How does QDOS ensure customer satisfaction with its warranty and return policy?
In addition to our lifetime warranty, QDOS offers a no-quibble return policy that meets statutory requirements in every market. This policy ensures .....

Use of Serialisation

How does QDOS use serialisation to enhance product quality?
QDOS uses serialisation to track each product from production to the end-user. This system allows us to maintain high quality ......
What benefits does serialisation offer to distributors and customers?
Serialisation provides full traceability for each product, reducing the risk of distributing faulty items and simplifying returns and warranty processes ......

How does QDOS’s product design reduce the likelihood of returns?
QDOS’s clear iconography and comprehensive product information reduce the chances of customers purchasing incompatible items. By making the selection process ......

What does QDOS do to ensure a positive customer experience?
QDOS focuses on providing high-quality products that are easy to choose and use. Our lifetime warranty, intuitive iconography, and compliance with safety ......