Privacy policy

We take your privacy seriously. This policy sets out how we manage and store the data collected by us in relation to your use of this website and the services we provide.

Here are the terms we use in this policy:

“Account” – the personal, payment and credential information used by you “the user” to access material and any communications system on this website.

“Content” – any text, graphics, images, audio, video, software, data compliations and any other form of information capable of being stored in a computer that appears on or forms part of this website.

“Data” – all information that you submit to the website. This includes but is not limited to account details and information submitted using any of our Services or Systems.

“QDOS” – Reso Limited, trading as QDOS. UK Registered Address: Reso Ltd, Mount Manor House, 16 The Mount, Guildford, Surrey, GU2 4HN.

“Service” – means any online facilities, tools, services or information that QDOS makes available through the website either now or in the future.

“System” – any online communications infrastructure that QDOS makes available through the website either now or in the future.

“User or Users” – any third party that accesses the website and is not employed by QDOS and acting in the course of their employment.

“Website” – the website you are currently using ( and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Data collection

Without limitation, any of the following Data may be collected where relevant: name; date of birth; gender; job title; profession; contact information including email addresses and telephone numbers; demographic information including post code, preferences and interests; financial information including credit and debit card numbers; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLs starting with a referring site, your activity on this Website and the site you exit to (automatically collected); and Cookie information.

Our use of Data

Any personal Data you submit will be retained by QDOS for as long as you use the Services and Systems provided on the Website. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 1 year.

Unless we are obliged or permitted by law to do so your Data will not be disclosed to third parties. This does not include our affiliates and/or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1988.

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: internal record keeping; improvement of our products or services; transmission by email of promotional materials that may be of interest to you; and contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

Third Party Websites and Services

QDOS may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to: payment handling; delivery of purchased items; search engine facilities, and advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this website. Any Data used by such parties is used only to the extent required by them to perform the services that QDOS requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Changes of Business Ownership and Control

QDOS may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

Your Right to Withhold Information

You may access certain areas of the Website without providing any Data at all. However, to use all Services and Systems available on the Website you may be required to submit Account information or other Data.

You may restrict your internet browser’s use of Cookies.

Accessing your own Data

You have the right to ask for a copy of your personal Data on payment of a small fee.


Data security is of great importance to QDOS and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

Changes to this Policy

QDOS reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website and on your subsequent first use of the Website following any alterations.

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